Back to Home

    Privacy Policy

    BrainEscape 369 — Privacy Policy

    Effective Date: January 1, 2025 | Last Updated: June 1, 2026

    1. Introduction

    Welcome to BrainEscape 369. We provide done-for-you Social Media Management and AI automation services for local service businesses. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you engage with our services or visit our website at www.brainescape369.com.

    2. Information We Collect

    We may collect the following types of information:

    • •Contact Information: Name, email address, phone number, and business name provided through our website forms, demo bookings, or direct communication.
    • •Business Account Access: Social media login credentials or authorized access tokens provided to manage your accounts on your behalf.
    • •Usage Data: Website visit logs, page interactions, and form submission data.
    • •Call Data: If you interact with our AI Voice Receptionist, calls may be recorded and summarized for quality and follow-up purposes.
    • •Payment Information: Billing details processed through our secure payment processor — BrainEscape 369 does not store full payment card information.

    3. How We Use Your Information

    We use collected information to:

    • •Deliver and manage Social Media Management, Review Management, and AI automation services.
    • •Create, schedule, and publish content to your social media accounts on your behalf.
    • •Send appointment confirmations, follow-ups, and service updates.
    • •Improve our services through usage analysis.
    • •Comply with legal obligations.

    4. Social Media Account Access

    When clients authorize BrainEscape 369 to manage their social media accounts, we access those accounts solely to perform contracted services. We do not share, sell, or use client account credentials or content for any purpose other than delivering the agreed services. Access is revoked upon cancellation.

    5. Third-Party Platforms

    To deliver our services, we work with third-party platforms including:

    • •Social Media Platforms: Meta (Facebook & Instagram), LinkedIn, Google Business Profile, TikTok, YouTube, Pinterest, Threads, Bluesky.
    • •CRM & Automation: Our marketing automation platform for email, SMS, and workflow management.
    • •Scheduling: Google Calendar and integrated booking systems.
    • •Payment Processing: Our secure payment processor.

    Each third-party service operates under its own privacy policy. We encourage you to review their policies independently.

    6. Sharing & Disclosure

    We do not sell your personal information. We may share information:

    • •With third-party platforms as necessary to deliver contracted services.
    • •With service providers who assist in operating our business (e.g., payment processors, email providers).
    • •As required by law, court order, or to protect the legal rights of BrainEscape 369.

    7. SMS & Email Communications

    By providing your phone number or email address, you consent to receive communications from BrainEscape 369 related to your service, including appointment reminders, follow-ups, and service updates. You may opt out at any time by replying STOP to any SMS message or clicking unsubscribe in any email. We comply with applicable regulations including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.

    8. Data Storage & Security

    We take reasonable measures to protect your information, including:

    • •Encryption of sensitive data in transit and at rest.
    • •Role-based access controls limiting data access to authorized team members.
    • •Regular review and purging of outdated or unnecessary data.

    No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

    9. User Rights

    You have the right to:

    • •Request access to the personal data we hold about you.
    • •Request corrections to inaccurate or incomplete data.
    • •Request deletion of your data, subject to legal retention requirements.
    • •Withdraw consent for specific data uses.

    To exercise these rights, contact us at info@brainescape369.com.

    10. Cookies & Analytics

    Our website may use cookies and analytics tools (such as Google Analytics) to track visitor behavior and improve user experience. You may disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

    11. Children's Privacy

    Our services are intended for business owners and adults 18 years of age or older. We do not knowingly collect personal information from minors.

    12. Updates to This Policy

    We may update this Privacy Policy periodically. The most current version will always be available at https://funnels.brainescape369.com/privacy-profile. Continued use of our services following any update constitutes acceptance of the revised policy.

    13. Contact

    For questions or concerns about this Privacy Policy: